Qamar Javed
Introduction
In today’s world where time is of value, effective customer management and scheduling are becoming critical to business. Especially in the service sector.
Beauty salons, medical institutions and other companies often use scheduling software for business and medical scheduling software that will help them to optimize processes.
Let’s look at two popular online booking service solutions: DIKIDI and Appointy.
Main functions:
1.Managing the client base
One of the most important functions of an appointment app is client management.
DIKIDI offers advanced possibilities for storing and analyzing data about clients. Users can save information about customer preferences, their history of visits.
Appointy also provides client database management functions, allowing to store data, add notes.
2. Booking and online reservation
DIKIDI allows customers to book a meeting anytime and from any device. Free website booking system offers several booking methods, including a mobile app and on-site widgets. This greatly simplifies the recording process for customers and reduces the workload on employees.
Appointy also offers online appointment booking. Clients can choose the schedule time and service that suits them best.
3. Automatic reminders
Automatic reminders are another important feature that helps to reduce the number of missed messages.
Booking software DIKIDI is distinguished by the fact that it provides the possibility of sending SMS and push notifications, which helps customers not to forget their notes.
Schedule software Appointy offers similar functions. The software provides automatic reminders for upcoming recordings.
4. Loyalty system and gift certificates
DIKIDI includes a loyalty system that allows you to customize various programs for regular customers. It can be both a bonus accumulation system and individual discounts that encourage customers to return.
In addition, the platform allows easy management of gift certificates, which can be both physical and electronic.
Appointy also offers loyalty management functions. It has functions to create loyalty programs for regular customers. The platform allows you to manage gift certificates.
5. Online tips and financial accounting
Scheduling app DIKIDI provides the opportunity to collect online tips, which becomes a convenient addition for specialists. The platform allows financial accounting and payroll, which greatly simplifies the management of business.
Users can control their income and expenses, as well as analyze financial flows.
Appointy offers basic accounting functions, but they may require additional effort to configure.
With Appointy you can collect tips online.
6. Integration
DIKIDI supports many integrations with other services such as CRM systems, payment systems and marketing tools. This allows a business to create solutions that meet its needs and desires.
Calendar app Appointy also offers integrations, but the number of them may be smaller. The platform supports integrations with other services and tools.
7. Price and availability comparison
DIKIDI provides a free basic plan that encompasses all essential features for free appointment scheduling and class booking system. Paid plans begin at 9 dollars per month and include extra functionalities like advanced analytics and support.
Appointy, on the other hand, offers multiple subscription tiers, each with varying features and pricing options.
8. Support service
The quality of support service is an important parameter to consider when choosing software. Appointment app for business DIKIDI offers quality support through various channels including e-mail, chat and telephone. Users rate their support service as being very prompt.
Appointy also has a support service via email and phone. There is also an extensive knowledge base and training materials.
Conclusion
Both platforms offer similar features. DIKIDI stands out for its flexibility, ease of use and wider functionality.
This platform is ideal for beauty salons and other service companies looking to improve customer service and optimize their internal processes.
Choosing DIKIDI can be the best solution for those who want to increase efficiency and business profit. This is an affordable appointment app for business.
